Cut costs and enhance efficiency with self-service kiosks
As operating expenses continue to rise across the hospitality industry, venues such as pubs, bars, and cafés are increasingly turning to innovative solutions to maintain high standards of service without compromising on profitability.
One effective strategy gaining traction is the introduction of self-service kiosks, a modern approach to customer ordering that not only reduces the dependency on front-of-house staff but also enhances the overall guest experience.
A smart way to tackle staffing challenges
With fewer staff required at the counter, self-service kiosks can significantly reduce operational costs. At the same time, they empower customers to place orders at their own pace, which often leads to increased basket sizes. In fact, research indicates that average order values can rise by as much as 40% when guests use a kiosk to order, thanks to the additional time and freedom to browse the full menu without pressure.
More than just a point of order
Beyond their ordering functionality, these kiosks can be used as dynamic digital displays, with customisable screensavers promoting deals, menu highlights, and seasonal offers. This transforms the kiosk into a dual-purpose tool: one that processes transactions and markets your latest promotions at the same time.
Key benefits of self-service kiosks
- Faster, more focused service
Let your team concentrate on delivering excellent food and personalised service, while the kiosk handles routine orders efficiently.
- Effortless updates
Instantly change menu items, pricing, or promotional offers through a centralised back office - keeping your kiosk up-to-date without the hassle.
- Clear allergen display
Present detailed allergen and dietary information directly on-screen, ensuring guests have the information they need without having to ask staff.
Want to modernise your venue and reduce pressure on your team?
Discover how self-service kiosks from Epos Ready can transform your operations and boost your bottom line.